Moving from Intercom to AChat
Customer service software priced per seat, with its AI agent Fin charged per outcome. Choose Intercom if you run a support team and want AI answering first. Choose AChat if you need a room on a page, not a support desk.
Last checked 2026-11-07. The full comparison is on AChat and Intercom.
How to move across
- Decide whether AChat's widget fits. It shows an anonymous room or an open community channel, so visitors talk to each other. It doesn't replace Intercom if an agent has to answer each visitor.
- Build it on the widget page, then paste the code into your page (embeddable widget).
- List the websites allowed to show it. Until you add one, any website can.
- Add a password if the room shouldn't be readable by everyone on the page.
How they differ
| Feature | AChat | Intercom |
|---|---|---|
| Free plan with no end date | Yes | Not stated on the pages we checked |
| Ready-made chat to add to a page | Yes | Not stated on the pages we checked |
| Run it on your own servers | No | Not stated on the pages we checked |
The AChat widget shows an anonymous room or an open community channel. It isn't an agent inbox or a developer SDK, and anyone on the page can read the room unless it has a password.
What they charge
| Plan | Price | Source |
|---|---|---|
| Essential | $19 per person a month | their page |
| Advanced | $85 per person a month | their page |
| Expert | $132 per person a month | their page |
AChat's plans are on the pricing page.
Check it yourself: Intercom website.