Moving from Tidio to AChat
Customer chat with an AI agent called Lyro, priced by conversations. Choose Tidio if you want an AI agent answering your customers. Choose AChat if people are there to talk to each other, and you don't want to count conversations.
Last checked 2026-11-07. The full comparison is on AChat and Tidio.
How to move across
- Decide whether AChat's widget fits. It shows an anonymous room or an open community channel, so visitors talk to each other. It doesn't replace Tidio if an agent has to answer each visitor.
- Build it on the widget page, then paste the code into your page (embeddable widget).
- List the websites allowed to show it. Until you add one, any website can.
- Add a password if the room shouldn't be readable by everyone on the page.
How they differ
| Feature | AChat | Tidio |
|---|---|---|
| Free plan with no end date | Yes | Yes (their page) |
| Ready-made chat to add to a page | Yes | Not stated on the pages we checked |
| Run it on your own servers | No | Not stated on the pages we checked |
The AChat widget shows an anonymous room or an open community channel. It isn't an agent inbox or a developer SDK, and anyone on the page can read the room unless it has a password.
What they charge
| Plan | Price | Source |
|---|---|---|
| Free | Free | their page |
| Starter | $24.17 a month | their page |
| Growth | $49.17 a month, starting price | their page |
| Plus | $300 a month, starting price | their page |
AChat's plans are on the pricing page.
Check it yourself: Tidio website.